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FirstEnergy’s Meteorologists are in agreement with the National Weather Service; a nor’easter is on its way; and Met-Ed is preparing for it. While projects to strengthen our electrical system and improve service reliability take place throughout the year, during expected weather events, we take additional measures to assure we are prepared to respond should the power go out. Met-Ed will have every available employee, our dispatchers and line crews, contractors, tree crews, warehouse and support staff working to restore power. 

High wind conditions following a soaking rain can bring down trees and power lines. At no time should you try to remove a tree or debris from downed lines. You cannot tell if a downed wire is live simply by looking at it. Always assume downed lines are energized and report downed facilities to Met-Ed at 1-888-LIGHTSS (1-888-544-4877) or your local emergency response organization.  

If an outage occurs, call 1-888-LIGHTSS (1-888-544-4877) to report it, or click on “Report Power Outage” on our 24/7 Power Center website where you can also find additional information on Met-Ed’s restoration progress and safety. 

Met-Ed knows how inconvenient power outages can be. We are prepared and we want you to be prepared too. Here are some basic tips for managing through an outage:   
            – Keep a flashlight, portable radio and extra batteries handy 
            – Fully charge cell phones and other electronic devices 
            – Have bottled water on hand and extra water if you have a well pump 
            – Extra blankets or sleeping bags may be necessary
            – Never use a portable generator inside the house or a closed garage 
            – Only use space heaters that are designed for indoor use and keep them away from curtains, carpet or furniture 
Follow us on social media using your mobile devices and check out our 24/7 Power Map for updates. 

Feel free to share this information on your website, social media and with other organizations as you deem appropriate. 

Marc Troutman 
External Affairs Manager 
FirstEnergy Corporation 


FIRST ENERGY Public Service Announcement

One thought on “FIRST ENERGY Public Service Announcement

  • March 3, 2018 at 10:37 am

    Terrible communication from met-ed on power restoration

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